End User License Agreement (EULA)

1. Agreement to Terms

This End User License Agreement ("EULA") is a legally binding agreement between you ("User", "you", or "your") and StoreFramer ("Provider", "we", "us", or "our"). By accessing, downloading, installing, or using the StoreFramer service ("Service"), you acknowledge that you have read, understood, and agree to be bound by this EULA.

2. License Grant

Subject to the terms of this EULA, the Provider grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or commercial purposes related to creating app store screenshots.

This license does not include:

• Any right to resell, sublicense, or redistribute the Service
• Any ownership rights in the Service or its underlying technology
• Any right to reverse engineer, decompile, or disassemble the Service
• Any right to create derivative works based on the Service

3. Payment Terms and No Refund Policy

• No refunds will be issued under any circumstances for used credits
• Credit purchases are final once the transaction is completed
• All credit pack purchases are final upon successful payment
• Service changes or discontinuation do not entitle you to a refund
• Unused credits are non-refundable and will be forfeited upon account termination
• You waive any chargeback rights except in cases of unauthorized transactions

Exception: Refunds may be considered within 7 days of purchase ONLY if no credits have been used and ONLY at the sole discretion of the Provider. This is a courtesy, not a right.

4. Credit System and Expiration Policy

• Credits are consumed when processing screenshots
• Credits never expire as long as the Service remains operational
• The Service may be discontinued, sold, merged, or substantially modified at any time
• In the event of service discontinuation, unused credits are forfeited with no refund
• The Provider reserves the right to impose reasonable usage limits to prevent abuse
• Credit pricing and pack sizes may change at any time for new purchases

5. Service Availability and Discontinuation

• The Service is provided by a small business/startup and may cease operations at any time
• There is no guarantee of service continuity, uptime, or availability
• The Provider may discontinue the Service with or without notice
• Business circumstances including but not limited to bankruptcy, acquisition, or strategic decisions may result in service termination
• You assume all risk associated with relying on this Service for your business
• No compensation will be provided if the Service is discontinued

The Provider will make reasonable efforts to provide 30 days notice before discontinuation, but this is not guaranteed and is subject to circumstances beyond our control.

6. Disclaimer of Warranties

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of results
• Uninterrupted or error-free operation
• Compatibility with any hardware or software
• Security or freedom from viruses or malicious code

The Provider does not warrant that the Service will meet your requirements or expectations. You use the Service at your own risk.

7. Limitation of Liability

• The Provider shall NOT be liable for any indirect, incidental, special, consequential, or punitive damages
• The Provider shall NOT be liable for any loss of profits, revenue, data, business opportunities, or goodwill
• The Provider's total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim
• The Provider shall NOT be liable for any damages arising from service interruption, discontinuation, or modification
• The Provider shall NOT be liable for third-party actions, including but not limited to app store rejections

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the Provider's liability is limited to the fullest extent permitted by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Provider, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

• Your use or misuse of the Service
• Your violation of this EULA
• Your violation of any third-party rights
• Content you upload or process through the Service
• Any dispute between you and a third party

9. Account Termination

The Provider reserves the right to terminate or suspend your account at any time, with or without cause, with or without notice. Upon termination:

• All licenses granted to you will immediately terminate
• You must cease all use of the Service
• No refunds will be provided for unused credits or prepaid services
• The Provider is not liable for any loss resulting from termination
• Your data may be deleted after a reasonable retention period

10. Modifications to Service and EULA

The Provider reserves the right to:

• Modify, suspend, or discontinue any aspect of the Service at any time
• Update this EULA at any time without prior notice
• Change pricing, features, or functionality without notice
• Impose new limitations or restrictions on usage

Continued use of the Service after any modifications constitutes your acceptance of the updated terms.

11. Governing Law and Dispute Resolution

This EULA shall be governed by and construed in accordance with the laws of France and the European Union, without regard to conflict of law principles.

Any dispute arising from this EULA shall be resolved through:

1. Negotiation: Good faith attempts to resolve the dispute directly
2. Mediation: Non-binding mediation in Paris, France
3. Arbitration: Binding arbitration under ICC rules, with the seat in Paris

You agree to waive any right to participate in class action lawsuits against the Provider.

12. Severability

If any provision of this EULA is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. The invalid provision shall be replaced with a valid provision that most closely achieves the original intent.

13. Entire Agreement

This EULA, together with the Terms of Service and Privacy Policy, constitutes the entire agreement between you and the Provider regarding the Service and supersedes all prior agreements, representations, and understandings.

14. Contact Information

For questions about this EULA, please contact us at: legal@storeframer.app